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Will New Netflix Prices Be Repeat of 2011 Or Start of Something New?

Posted on January 23, 2014

Netflix Inc.’s earnings were better than expected, but the real surprise was the comment in the company’s shareholder letter that the streaming and video rental company is testing different pricing levels, with the hopes of having three different options.

Netflix said in its fourth quarter letter to shareholders that since last year it has been ”testing 1-stream and 3-stream variants, as well as SD/HD variations, at various price points,” Netflix NFLX +17.61% CEO Reed Hastings wrote. “Eventually, we hope to be able to offer new members a selection of three simple options to fit everyone’s taste.” Such tiered pricing could cut down on account sharing by limiting the number of devices that can use a single account at once unless the account holder pays more.

Investors love the possibility of higher pricing. Wall Street analysts have been calling for Netflix to raise its prices, as they are worried about impending saturation in some markets, especially in the U.S. Netflix demonstrated in the fourth quarter that it still can grow subscribers as it makes more progress in its international expansion. It added 1.74 million subscribers outside the U.S. and 2.33 million in the U.S. during the fourth quarter. Its shares jumped over 17% in after-hours trading.

In the post-earnings interview with two analysts, who conducted it live over a Google Hangout, Hastings was asked about the new pricing tests, including one test of $6.99 for one stream. Hastings said, “I wouldn’t read too much into the $6.99 other than we’re testing some things. And we’re continuing to try to figure out, you know, how to evolve to a good-better-best plan that makes sense to consumers and feels fair.”

He added that for existing customers, the company planned to grandfather “very generously.”

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4 thoughts on “Will New Netflix Prices Be Repeat of 2011 Or Start of Something New?

  1. Apparently the folks who control Netflix can't be satisfied with success. They have to constantly find ways to annoy or otherwise infuriate their customers.

  2. Cliffystones says:

    They were doing just fine until they pulled the price-doubling BS in 2011. But those "Wall Street analysts" won't be satisified until they are the only ones who can afford it.

  3. REDWHITEBLU says:

    why cant Netflix verify ip addresses so they can see if one account is being used by numerous friend and relatives…..in this day and age of compters there certainly must be a program available that can track users and accounts

  4. Verifying a user’s IP address will not work because of mobile devices. People bring their iPhones, iPads, Kindles with them everywhere they go and use them to connect to netflix. Their IP address changes every time.